Privacy Policy

Mafia Diagnostics ("we," "us," "our," or "Company") operates the website at telldiagnostic.pro (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services, including our annotated game transcripts, decision trees, tactical breakdowns, and diagnostic tools for competitive strategy improvement.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using the Site, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

1. Information We Collect

We collect information in several ways to provide, improve, and personalize our diagnostic services:

Information You Provide Directly

• Contact Information: When you contact us via email, contact forms, or other communication channels, we collect your name, email address, phone number, and the content of your message. This allows us to respond to your inquiries about gameplay diagnostics, coaching requests, or technical support.
• Account Information: If you create an account or register for our services, we collect registration details such as username, email address, and any profile information you choose to provide about your gameplay experience level or specific diagnostic interests.
• Game Transcript and Diagnostic Data: When you submit game transcripts, voting records, role selections, communication logs, or other gameplay data for analysis, we collect and store this information to provide targeted diagnostic feedback and identify patterns in your decision-making.
• Feedback and Submissions: We collect any feedback, comments, suggestions, or user-generated content you submit regarding our diagnostic tools, decision trees, or educational materials.

Information Collected Automatically

• Log Data: Our servers automatically record information when you access the Site, including your IP address, browser type, operating system, referring URL, pages visited, time and date of access, and the duration of your visit. This helps us understand user behavior and diagnose technical issues.
• Cookies and Similar Technologies: We may use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, remember your preferences, and analyze Site usage patterns. These may include session cookies (temporary) and persistent cookies (longer-lasting). You can control cookie preferences through your browser settings.
• Analytics Data: We may use analytics tools to track aggregate usage patterns, popular diagnostic topics, and user engagement with our decision trees and annotated transcripts. This data helps us improve content and identify which gameplay failure categories are most frequently accessed.
• Device Information: We collect information about the device you use to access the Site, including device type, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our diagnostic platform, including delivering annotated game transcripts, decision trees, tactical breakdowns, and personalized feedback on role selection and communication failures.
• Communication: To respond to your inquiries, provide customer support, send service-related announcements, and notify you of updates to our Privacy Policy or Terms of Service.
• Personalization: To tailor diagnostic content to your specific gameplay challenges, learning level, and areas of focus (e.g., false accusation patterns, bluff recognition, information gathering weaknesses).
• Analytics and Improvement: To analyze usage patterns, understand which diagnostic tools and content are most effective, identify common gameplay mistakes across our user base, and optimize the Site's functionality and user experience.
• Research and Development: To develop new diagnostic modules, decision trees, and educational materials based on symptom libraries and common failure patterns we observe.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and law enforcement requests in Hungary and other jurisdictions where we operate.
• Fraud Prevention: To detect, prevent, and address fraud, abuse, security incidents, and technical issues that could harm the Site or our users.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following limited circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating the Site, providing customer support, hosting data, sending communications, and analyzing usage patterns. These processors are contractually obligated to use your information only as necessary to provide services to us and to maintain the confidentiality and security of your data.
• Legal Requirements: We may disclose information when required by law, court order, or government request, or when we believe in good faith that disclosure is necessary to protect our legal rights, your safety, or the safety of others.
• Business Transfers: If Mafia Diagnostics is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
• Aggregated and De-identified Data: We may share aggregated, anonymized, or de-identified data about gameplay patterns, diagnostic trends, and user engagement with researchers, content partners, or the public to advance competitive strategy education. This data cannot reasonably be used to identify you.

4. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials you create.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. Specifically:

• Contact information and account data are retained while your account is active and for a reasonable period afterward to respond to follow-up inquiries.
• Game transcripts and diagnostic data you submit are retained to provide ongoing feedback and allow you to review your diagnostic history, unless you request deletion.
• Log data and analytics information are typically retained for up to 12 months to analyze trends and improve our services.
• Information required for legal, tax, or regulatory compliance is retained as long as required by applicable law.

You may request deletion of your account and associated personal information at any time by contacting us, subject to legal retention requirements.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

For Users in the European Union and Hungary

Under the General Data Protection Regulation (GDPR) and Hungarian data protection law, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete information.
• Erasure: Request deletion of your personal information, subject to certain legal exceptions.
• Restrict Processing: Request that we limit how we use your information.
• Data Portability: Request that we provide your information in a structured, commonly used format so you can transfer it to another service.
• Object: Object to certain processing activities, including marketing communications and analytics.
• Withdraw Consent: Withdraw consent for processing based on your consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days or as required by applicable law.

For All Users

• Cookie Control: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of the Site.
• Marketing Communications: You may opt out of promotional emails by clicking the unsubscribe link in any email we send or by contacting us directly.
• Do Not Track: Some browsers include a "Do Not Track" feature. Our Site does not currently respond to Do Not Track signals, but you can use other tools to control data collection as described above.

7. Third-Party Links and Services

The Site may contain links to third-party websites, applications, and services that are not operated by Mafia Diagnostics. This Privacy Policy applies only to information collected through our Site. We are not responsible for the privacy practices of third-party services, and we encourage you to review their privacy policies before providing personal information or using their services.

8. Children's Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Mafia Diagnostics is based in Budapest, Hungary. Your information may be transferred to, stored in, and processed in Hungary and other countries where we or our service providers operate. These countries may have data protection laws that differ from your country of residence. By using the Site, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information is collected, used, shared, or sold; delete personal information; and opt out of the sale or sharing of personal information. To exercise these rights, please contact us using the information below. We will verify your identity and respond within 45 days.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on the Site and updating the "Last Updated" date below. Your continued use of the Site after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, your personal information, or our privacy practices, please contact us:

Mafia Diagnostics
Email: hello@telldiagnostic.pro
Phone: +36 20 590 6061
Website: telldiagnostic.pro
Location: Budapest, Hungary

We will make every effort to resolve your concerns promptly and fairly.